For new clients, we start with a conversation to discuss our services and get a feel if it’s the right fit based on your travel style, interests and specific needs as we believe in fostering long-term relationships.
Next steps
We take what you told us and offer you inspiration, swap ideas, bounce suggestions and help you refine your options. Then we start to formulate plans. We’ll create a draft itinerary to get the flow of the trip and the basic foundation in place. And sometimes, life happens and we need to change gears. Here is one extraordinary story from a recent client:
Let's celebrate turning 50 in Bora Bora!
First try — one of our party had unexpected surgery. We postponed.
Second try — COVID cancelled us.
Third try — the required 10-day quarantine in Tahiti was longer than our actual trip. We had to cancel going to Bora Bora.
So …. let’s go to the Maldives! Sandy planned another beautiful trip. We were excited and ready to go. The airline had other ideas and cancelled our flight TWO days before departure.
Ok. One last try. Let’s go to Costa Rica!
Super Sandy stepped in at the very last minute and planned a wonderful trip. Relaxing and fun, with the perfect balance of activities, dining and doing nothing. We put Sandy through the wringer and every time she patiently stepped up and took on the challenge. And, as usual, her trips were flawlessly planned.
— Jill Rice
Tailored to you
We know where you’ll be and when, but what do you want to do while you’re there? This is where we take what we’ve learned about you, sort through the myriad of options and present you with a plan that we think fits you the best. We’ll curate experiences to suit your mood and fill in each day until it’s as busy or relaxed as you want it to be.
You will have insider access to tours guided by experts, whether your taste leans to a behind the scenes tour of Churchill’s war rooms or an after hours visit inside the Vatican. We’ll help you navigate tight connections, security and customs at airports with VIP treatment. And when you are ready to hit the road or relax, you’ll have priority access to restaurants, boutiques, hikes and more.
An experience like no other
We’ll collaborate with you to fine tune all the details and when everything is to your liking, we will finalize the reservations. Shortly before you are to depart, we will present your final itinerary (we use a cool itinerary app so you don’t have to carry around a hardcopy if you don’t want.) We schedule a call to review the itinerary to make sure everything is clear and fresh as you begin your amazing journey.
Welcome home!
We schedule a debrief call to get your feedback. This is our favorite part. We love hearing about all the memories you created. We add this to your profile so we can get to know you even better for the next trip.